Frequently Asked Questions
When I take on my clients, I want to see a long-term relationship form, where I become a part of your business goals. Therefore, it is crucial we have an initial free discovery call for 30-60 minutes to get to know one another.
This completely depends on how much work you would like me to take on for you, bearing in mind I can manage your entire admin function. The choice to start on a lower package and upgrade is there for you.
Due to the nature of my work being completely online, and the capacity in which I work with various clients at once, please note that I do not perform work in-office, as I have a strict schedule I adhere to with all my clients.
I pride myself in the values and ethics of my services I provide to my clients. I don’t just perform tasks; I genuinely care about the well-being of your business. Consider me your new business partner.
To ensure that I know exactly what your business needs are, how you prefer tasks to be actioned and to enjoy a positive, fruitful and successful working relationship, this will be crucial.
Armed with a bachelor’s degree in HR Management from UNISA, I have also undergone an intensive 3-month coaching program prior to starting my own business, with an International VA Coach.
I usually encourage long-term relationships with my clients. Once we have established a good working relationship, my ultimate goal is to become a long term partner with you, providing a dedicated service for your business.
Please note that I do not work per hour, rather I offer 5 different packages for clients to determine, based on how much assistance you need and budget. You are also able to upgrade or downgrade packages.
I abide by all of the South African holidays and will not be working on these days. Should I be taking a holiday, I will always inform you in advance and make a note in your calendar so we are able to work around it.
Please note that I am open to any tasks that I am able to do that are additional to what services are initially discussed, however, please note that these need to be confirmed and discussed.
