Virtual Assistant

Popular Virtual Assistant Myths Dispelled

In today’s blog we are going to look at some common myths about Virtual Assistant’s and why they may not be true. Prior to the latest pandemic that has hit our world, the term Virtual Assistant was starting to spread all over, with more people realising that it was the more cost-effective and simpler route to take as a small business owner. But there are those that do not know much about this world and misconceptions can be common in this case. In this blog we will be exploring some truths about VA’s. Read on to find out more.

Myth #1: A Virtual Assistant should work in a client’s office

A Virtual Assistant is usually completely equipped with her own remote home office. She has the complete WIFI and laptop set up, the correct software to use to share documents, manage calendars and email inboxes. A Virtual Assistant uses these tools combined to work for clients and complete all tasks. A Virtual Assistant usually has several clients at once that she is assisting and therefore seldom enters a client’s premises to action work, as she has other clients to take care of simultaneously.

Myth #2: A Virtual Assistant is an employee

A Virtual Assistant is not an employee, but rather more like a contractor working for several clients at once. She does not sign employee contracts, but rather individual contracts with clients. This is helpful due to the fact that you as the client are NOT responsible for any employee liabilities, such as annual pay, maternity pay, PAYE or tax. The client is also not responsible for any of the VA’s office equipment or software. Essentially the only thing that the client is liable for is to pay for the services and tasks that are required for your business.

Myth #3: A Virtual Assistant is too expensive

There is a stat that reckons that a Virtual Assistant may cost up to 50% less than that of hiring an employee based in a client’s office. This is because you save all the costs associated with a normal employee. As mentioned above you only pay for the VA’s services she actions for you. On the other hand, a VA is invaluable in that you can delegate all of the tasks that are draining your time over to her, this means that you are therefore gaining back a bunch of time you were using to focus on admin and other tasks that can actually be delegated and now you have the ability to focus on sales, leads, growing your business and actually bringing in so much more income you were not able to, prior to hiring your VA. A Virtual Assistant can also perform tasks that will help grow and market your business, such as social media marketing. This is a great way to generate more business and get your brand or product out there. Therefore making a Virtual Assistant a very handy tool for your business and the costs incurred totally worth it!

Myth #4: A Virtual Assistant cannot be trusted

Granted, there are times when clients may hire a Virtual Assistant and she betrays your trust or just does not share the same passion, interest and goals in your business as you do and and this is the very reason why you should always do your homework and make sure that your Virtual Assistant is a good fit for your business. A good Virtual Assistant should also provide you with a contract and a non-disclosure agreement right at the beginning to make sure your bases are covered with the safety of the information of your company.

Myth #5: A Virtual Assistant can only handle a few admin tasks

Virtual Assistants are usually diversified in their skill sets. Most come from administrative or Personal Assistance backgrounds which is fabulous for email management, diary management, travel bookings etc, but always enquire with the Virtual Assistant you are looking to hire to see if she offers more. I for example, offer social media management and HR Administration additional to my Personal Assistance service offerings. Which is great if you are looking to get several avenues targeted at once.

Myth #6: A Virtual Assistant is too much work

A Virtual Assistant should be managed in a very specific way. Any good VA should have processes in place that aid the process of on-boarding you as the client. For example, here is my process of taking on a new client:

  • Prior to anything taking place, I hold a free discovery call with my potential client to ensure that we are a good fit for one another and that our goals are both aligned for your business.
  • Once we make a decision to move ahead, we take care of the formalities, such as signing a mutually beneficial contract, I sign a non-disclosure agreement for you and we take care of the payment detail.
  • We then set up a training call where I understand your systems and how you like things done and we discuss how we will move forward.
  • We have weekly catch-up calls to find out what work is urgent for that specific week and if there are any challenges we need to overcome.

This process ensures a positive and successful outcome of working together. It is truly easy to work with a VA, as long as processes such as mentioned above are correctly managed.

I hope these tips have helped explain a bit more in depth about the world of Virtual Assistance. Have more questions? Feel free to take a look at my Q & A page here

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